Hartford HealthCare Medical Group Primary Care - Mystic
Internal Medicine • Mystic, CT
Ratings by platform
- Healthgrades (for Dr. Warren Fields at the Mystic location): 4.4 out of 5 stars (18 reviews)
- Internal surveys for specific providers at Hartford HealthCare HealthCenter - Mystic: 4.9 out of 5 stars (295 surveys)
What patients say
Patients praise
- Physicians described as caring and knowledgeable
- State-of-the-art medical facilities
- High satisfaction scores for individual primary care providers
Common complaints
- Difficulties with office communication and unresponsiveness
- Long delays for return calls from staff or providers
- Frustration with corporate policies and administrative processes
In patients' words
"Dr. Fields has been my PCP since 1994. He’s the most caring and knowledgeable physician I have had the pleasure to know and benefit from."
— Healthgrades patient review for Dr. Warren Fields"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call... It is extremely difficult to get a nurse or provider to return a call, and patient concerns simply don't seem to be a priority."
— Yelp review for Hartford HealthCare Medical GroupMore clinics in Mystic
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