Trinity Health Urgent Care - North Muskegon
Urgent Care • Muskegon, MI
Ratings by platform
- Birdeye / Google: 4.0/5 stars (697 reviews)
- Birdeye / Google (historical): 3.9/5 stars (610 reviews (historical))
What patients say
Patients praise
- Efficient and quick check-in processes
- Friendly, welcoming, and empathetic staff/providers
- Professional and thorough medical examinations
- Convenient hours and accessibility
Common complaints
- Occasional long wait times during peak hours
- Reports of inaccurate or insufficient medical diagnosis/treatment
- Dissatisfaction with communication or follow-up procedures
- Inconsistent care experiences among different patients
In patients' words
"This was by far the best Urgent Care I have ever been to. They were professional, friendly, and listened to all my thoughts and concerns."
— Patient review on LocalityBiz"Really good hindsight here. Came in complaining about my shoulder hurting a lot and they sent me home with nothing but a bill. They called the next day and said my shoulder is separated and I should have been sent home with a sling."
— Patient review on Birdeye"Was seen by a a very nice doctor promptly. My daughter was seen, tested, and diagnosed within 20 minutes... He was very pleasant, made me feel like a caring person not a number."
— Patient review on BirdeyeMore clinics in Muskegon
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Patients praise: Reports of caring/listening providers and quick, complete visits at the walk-in/clinic context · Positive comments about professionalism, thoroughness, and not rushing (from provider review snippets associated with the 2009 Holton Rd location).
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Patients praise: High ratings for many individual cardiologists regarding their listening skills and demeanor · Patients report feeling comfortable and understood during appointments with certain specialists.
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