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Trinity Health Urgent Care - North Muskegon

Urgent Care • Muskegon, MI

★★★★☆4.0/51,307 reviews across 2 platforms

Ratings by platform

  • Birdeye / Google: 4.0/5 (697 reviews)
  • Birdeye / Google (historical): 3.9/5 (610 reviews)

What patients say

Patients praise

  • Efficient and quick check-in processes
  • Friendly, welcoming, and empathetic staff/providers
  • Professional and thorough medical examinations
  • Convenient hours and accessibility

Common complaints

  • Occasional long wait times during peak hours
  • Reports of inaccurate or insufficient medical diagnosis/treatment
  • Dissatisfaction with communication or follow-up procedures
  • Inconsistent care experiences among different patients

In patients' words

"This was by far the best Urgent Care I have ever been to. They were professional, friendly, and listened to all my thoughts and concerns."

— Patient review on LocalityBiz

"Really good hindsight here. Came in complaining about my shoulder hurting a lot and they sent me home with nothing but a bill. They called the next day and said my shoulder is separated and I should have been sent home with a sling."

— Patient review on Birdeye

"Was seen by a a very nice doctor promptly. My daughter was seen, tested, and diagnosed within 20 minutes... He was very pleasant, made me feel like a caring person not a number."

— Patient review on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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