Trinity Health Medical Group, Academic Internal Medicine
Internal Medicine • Muskegon, MI
Ratings by platform
- Trinity Health Michigan Official Site: 4.8 out of 5 (297 ratings)
- Birdeye: 3 out of 5 stars (6 reviews)
What patients say
Patients praise
- High average ratings on official health network portals
- Appreciation for kind, professional, and caring staff members by some patients
- Relaxed and welcoming atmosphere for anxious patients
- Some patients express satisfaction with experienced, established doctors
Common complaints
- Dissatisfaction with resident physician engagement and communication
- Reports of disorganized medical records management
- Perception of long appointment wait times due to residency clinic structure
- Complaints regarding unfriendliness of front desk staff
In patients' words
"You can have a discussion with one of their residents/new doctors and then before you even leave the office it’s like the discussion never happened. They don’t care what you think..."
— LocalityBiz review"They allowed a relaxed atmosphere for myself, who has had issues with doctors being overly buttoned up, making my anxiety sky rocket. The staff are personable and caring."
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