Medical Services - Muskegon
Internal Medicine • Muskegon, MI
Ratings by platform
- Birdeye (Trinity Health Urgent Care - North Muskegon): 3.9/5 (610 reviews)
- Birdeye (Trinity Health Medical Group, Cardiology - Muskegon): 3.1/5 (28 reviews)
- Birdeye (Trinity Health Medical Group, Gastroenterology - Muskegon): 3.5/5 (19 reviews)
- Trustburn (Muskegon Family Care): 2.5/5 (67 reviews)
- Corewell Health (Dr. Tyson J Lahti): 4.9/5 (113 reviews)
- Ratings.MD (Dr. John Meek): 4.9/5 (36 comments)
- Ratings.MD (Dr. Katherine Young): 4.9/5 (65 comments)
- Birdeye (Trinity Health Medical Center - Sherman Pavilion): 3.9/5 (12 reviews)
What patients say
Patients praise
- Many individual physicians and specialists receive high praise for being caring, attentive, and professional
- Patients report positive experiences when staff take time to listen and explain complex conditions
- Appreciation for specific nurses and technicians who are noted as being compassionate and skilled
- Some patients express gratitude for life-saving care and successful treatment outcomes
Common complaints
- Long wait times for appointments and in waiting rooms
- Difficulty with phone communication, including long hold times and unreturned calls
- Perceived lack of professional or compassionate communication from some medical staff and providers
- Issues with administrative tasks, such as scheduling and sharing test results
- Reports of feeling dismissed or neglected by medical personnel
- Concerns regarding facility cleanliness and environment
In patients' words
"I requested a doctor to call me to see if they had a plan for my care. No call ever received!!!"
— Birdeye review of Trinity Health Medical Group, Cardiology"This is the MOST UNPROFESSIONAL DRS Office ever... The wait is long. You will be here for about 2-3 hours regardless of how early you get there."
— Trustburn review of Muskegon Family Care"Dr. Young, by far, is the most caring and efficient doctor we’ve ever had. She listens, she cares, and explains."
— Ratings.MD review of Dr. Katherine Young"He is always very caring and kind and listens to everything that I have to say. I really love him as a doctor and respect him tremendously."
— Corewell Health patient review of Dr. Tyson J LahtiMore clinics in Muskegon
Trinity Health Medical Group, Academic Internal Medicine
Patients praise: High average ratings on official health network portals · Appreciation for kind, professional, and caring staff members by some patients.
Dental Services - Muskegon Family Care
Patients praise: Long-term patients who felt it was a good place for medical help in the past.
Women's Health Services - Muskegon Family Care
Patients praise: Certain individual providers, particularly Dr. Marisha Agana, have received strong praise for being attentive, compassionate, and effective with pediatric care · Appreciation for the availability of behavioral health services.
Trinity Health Medical Group, Neurology - Medical Pavilion
Patients praise: Providers are frequently described as knowledgeable, kind, and compassionate · Patients feel their concerns are listened to and taken seriously.
Corewell Health Grand Rapids Hospitals Cardiovascular Services
Patients praise: High ratings for many individual cardiologists regarding their listening skills and demeanor · Patients report feeling comfortable and understood during appointments with certain specialists.
Corewell Health Walk-In Clinic - 2009 Holton Rd
Patients praise: Reports of caring/listening providers and quick, complete visits at the walk-in/clinic context · Positive comments about professionalism, thoroughness, and not rushing (from provider review snippets associated with the 2009 Holton Rd location).
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