Harbour Pointe - Mukilteo, WA
Family Medicine • Mukilteo, WA
Ratings by platform
- Birdeye/Google aggregate: 4.5 / 5.0 (Approximately 491-504 reviews)
- Birdeye (Harbour Pointe Family Dentistry): 4.9 / 5.0 (285 reviews)
- Apple Maps (Optum - Harbour Pointe): 1.0 / 5.0 (Not explicitly stated total count)
What patients say
Patients praise
- Highly regarded and caring physicians and nursing staff
- Professional, attentive, and friendly office teams
- Comprehensive healthcare and family-focused dental services
- Convenient location and ease of access for many patients
Common complaints
- Long wait times for appointments and to be seen
- Issues with phone service including long hold times and disconnected calls
- Perceived lack of efficiency and frustrations with referral processes
- Occasional reports of rude or impersonal customer service experiences
In patients' words
"She is kind, attentive, and helpful—she listens to my many concerns and I don’t feel rushed. Everyone at the practice is lovely."
— Providence Harbour Pointe Clinic review"I scheduled my appointment for 8:15, checked in online the night before, arrived before my appointment time and still had to wait for 30 minutes to be seen."
— Providence Harbour Pointe Clinic review"Very , very rude . They put me on hold, because they can't answer a question about vaccination ... i wait on hold for more then 10 min and then they just hang up."
— Optum - Harbour Pointe reviewMore clinics in Mukilteo
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