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Obstetrics & Gynecology • Mukilteo, WA

★★★★★4.9/5297 reviews across 6 platforms

Ratings by platform

  • MultiCare: 4.7/5 (50 reviews)
  • WebMD: 5.0/5 (3 reviews)
  • UW Medicine: 4.9/5 (65 reviews)
  • Healthgrades: 5.0/5 (8 reviews)
  • UW Medicine: 5.0/5 (107 reviews)
  • EvergreenHealth: 5.0/5 (64 reviews)

What patients say

Patients praise

  • Excellent bedside manner and warmth
  • Effective listening and patient validation
  • Clear and thorough explanations of diagnoses and treatment options
  • Compassionate care during anxiety-inducing procedures or medical history discussions
  • Highly skilled and capable surgical care

Common complaints

  • Inconsistent care and difficulty establishing continuity when seeing multiple providers in a large practice
  • Reports of medical gaslighting and dismissal of health concerns
  • Confusion over varying surgical advice from different providers within the same clinic

In patients' words

"After years of not being listened to about my problems by other doctors, Dr.Zia was absolutely amazing. I cried after my appointment because it was such a relief to see her, she believed me and listened to me."

— UW Medicine patient review for Dr. Joy Zia

"The provider didn't give me a full answer to a very critical and important question. An EXTREMELY important piece was left out of an explanation on how you get HPV."

— MultiCare patient review for Dr. Jess Keesee

"I'm very confused after this visit. I saw 4 providers at your practice, but 3 specifically for the same concern. Each time I got passed off to someone else."

— Healthgrades patient review regarding an Everett-based practice

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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