Harbour Pointe Clinic
Family Medicine • Mukilteo, WA
Ratings by platform
- Birdeye (Google): 4.5 out of 5 stars (491 reviews)
- Birdeye (Google): 4.5 out of 5 stars (504 reviews)
What patients say
Patients praise
- Kind, attentive, and helpful physicians who listen to patient concerns
- Professional and friendly staff members throughout the practice
- Physicians help patients feel heard, supported, and empowered in their health journeys
- Long-term patient satisfaction with care provided over many years
Common complaints
- Long wait times for appointments despite checking in online
- Administrative issues regarding referrals needing in-person visits before approval
- General frustration with the healthcare system efficiency
In patients' words
"I’m thrilled to have found Dr Powell shortly after she joined the Harbour Pointe practice! She is kind, attentive, and helpful—she listens to my many concerns and I don’t feel rushed. Everyone at the practice is lovely."
— Birdeye review"I scheduled my appointment for 8:15, checked in online the night before, arrived before my appointment time and still had to wait for 30 minutes to be seen. Once I saw the NP, I was in the room for about 5 minutes before they agreed I needed to see a physical therapist. I initially requested a referral via myChart, but was told I needed to be seen first. Complete waste of time."
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