Mountain View Office - Peninsula Gastroenterology Medical Group
Gastroenterology • Mountain View, CA
Ratings by platform
- Yelp: 2.5/5 (Yelp) (24 (Redwood City listing))
- BestAround.com: 4.8/5 (BestAround.com) (135 (Aggregated))
What patients say
Patients praise
- Doctors are knowledgeable and sincere in listening to patients
- Friendly and polite front desk staff in some instances
- Convenient online services and patient-focused care philosophy
Common complaints
- Difficulty contacting staff and scheduling appointments
- Billing issues and high costs for consultations
- Unprofessional office communication and lack of responsiveness
In patients' words
"The doctor was really good. she listened to all the problems very sincerely and made it easier."
— Zocdoc Patient Review"The front desk staff is always polite and kind. Jalyn runs a good front desk. Doctors know their stuff too."
— Yelp Review"I have just decided to switch providers after a terrible experience over something that should have been a simple refill. I am in the middle of a three-week fiasco trying to get a prescription..."
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