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Gastroenterology - El Camino Health

Gastroenterology • Mountain View, CA

What patients say

Patients praise

  • High level of physician professionalism, knowledge, and thoroughness
  • Patients feel listened to and included in treatment decisions
  • Effective and clear communication of medical conditions and treatment plans
  • Convenient patient portal messaging for follow-up and quick responses

Common complaints

  • Concerns regarding billing transparency and potential surprise costs for procedures
  • Complaints about administrative staff communication and responsiveness
  • Mixed ratings for individual providers (e.g., some low ratings for specific physicians)
  • Reports of long wait times for appointments or during office visits

In patients' words

"Needed a colonoscopy... Cost estimate came back at over $26k for just the hospital charges... seems that it'd be probable to receive a surprise bill after the fact for an out-of-network anesthetist; seemingly no one could answer in any sort of definitive manner what the costs were actually expected to be."

— Yelp reviews for El Camino Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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