Inova General Surgery - Mount Vernon
General Surgery • Mount Vernon, NY
Ratings by platform
- MedicalRecords.com: 3.1/5 (92 reviews)
- Vivian Health: 4.0/5 (18 reviews (staff focused))
What patients say
Patients praise
- high percentage of patient willingness to recommend the facility
- individual surgeons often receive high satisfaction ratings (e.g., 4.8/5)
- praised for facility cleanliness and appearance
- high-performing ratings for specific surgical procedures and conditions
Common complaints
- reports of poor communication in the emergency room
- concerns regarding long wait times in the ER
- lack of sense of urgency in emergency care
- complaints about lack of coordination in patient discharge or care management
In patients' words
"There was a lot of miscommunication and no sense of urgency. It is similar to a urgent care. The building is beautiful and the food was amazing but that was the only good part about the experience."
— MedicalRecords.com Reviewer"VCS Alexandria staff and Dr. Ninan are supportive through the long haul of care and treatment. He makes you at ease with a genuine approach."
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