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Inova Primary Care

Primary Care • Mount Vernon, NY

★★★★★4.9/5966 reviews across 2 platforms

Ratings by platform

  • Inova Official Website: 4.9/5 (966 reviews)
  • Vitals: 4.4/5

What patients say

Patients praise

  • satisfaction with individual care providers
  • positive experiences with medical care quality

Common complaints

  • poor customer service at front desk
  • difficult to schedule appointments
  • concerns about unprofessionalism and lack of integrity
  • complaints about lab processes and wait times

In patients' words

"They don’t care about you here. I had several poor experiences here and I tried to give them chances but I’m always let down everytime."

— LocalityBiz User Review

"My care provider is very nice. Listen to everything as ..."

— Inova Official Website Patient Comment

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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