All NewYork-Presbyterian Doctors in Mount Vernon, NY
General Surgery • Mount Vernon, NY
What patients say
Patients praise
- Highly regarded and caring physicians
- Professionalism and helpfulness of some staff members
- Clean and modern facilities
- Convenient location within walking distance for local residents
Common complaints
- Difficulties with administrative staff and front desk responsiveness
- Long wait times on the phone and difficulty getting through
- Issues with medication refills and MyChart management
- Occasional long waiting room times for appointments
In patients' words
"I would give the doctors here five stars and the front desk two stars. They make a situation escalate from bad to severe by not returning phone calls or forwarding your messages to your doctor."
— Birdeye Review"This was my first visit with Dr. Hartman and it was a positive experience. He is very kind, caring and knowledgeable. His Nurse is also very kind and the rest of the staff are as well. Very pleasant office."
— LocalityBiz ReviewMore clinics in Mount Vernon
Inova General Surgery
Patients praise: high percentage of patient willingness to recommend the facility · individual surgeons often receive high satisfaction ratings (e.g., 4.8/5).
Maria Lufrano, DO
Patients praise: Knowledgeable and thorough · Compassionate and empathetic bedside manner.
Inova Primary Care
Patients praise: satisfaction with individual care providers · positive experiences with medical care quality.
New Steps Physical Therapy
Patients praise: Professional, knowledgeable, and caring staff (specifically Dr. K/Dr. Howell) · Clean, modern, and welcoming facility environment.
SSM Health Medical Group
Patients praise: Compassionate and knowledgeable care by individual urologists · High patient satisfaction for specific urology providers.
Inova Cardiology
Patients praise: competent medical staff and providers · proactive and prevention-focused approach to care.
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