Inova Gastroenterology - Mount Vernon

Patients praise

• Physician knowledge and professionalism
• High patient satisfaction ratings for individual doctors on specific platforms
• Ability to provide clear explanations and listen to patients (varies by physician)

Common complaints

• Difficulty scheduling appointments or long wait times
• Frustration with telephone or office management systems
• Perception of rushed patient care (e.g., feeling like a number)
• Burdensome administrative processes (e.g., referral/MyChart requirements)