Aurora Family Medicine
Primary Care • Mount Pleasant, WI
Ratings by platform
- Birdeye (aggregating Google reviews): 3.8/5 (159 reviews)
- Vivian Health: 4.8/5 (6 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and compassionate individual physicians
- Positive experiences with specific providers for treatment and care
- Good experiences with diagnostic services and general hospital care in some instances
Common complaints
- Long wait times for appointments and medical care
- Rude or disrespectful nursing staff interactions
- Perception that the clinic prioritizes profit over patient care
- Difficulty with scheduling, rescheduling, and being ignored
- Dissatisfaction with emergency room or urgent care treatment outcomes
In patients' words
"Dr. Clark was an exceptional doctor. He was extremely professional, knowledgeable, and kind throughout my entire visit. He took the time to listen, explained everything clearly, and made me feel comfortable and well cared for."
— Birdeye/Google Review"They think their time is more important than their patients time. I am a father of 4 working full time and have to file 10 days in advance to get time off of work to make these appointments... I don't appreciate being treated like an animal and lied to."
— ComplaintsBoard.comMore clinics in Mount Pleasant
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