Locations — Pain Management, Back Pain, Neck Pain
Pain Medicine • Mount Pleasant, WI
Ratings by platform
- Healthgrades (Dr. Robert Alexander): 4.9/5 stars (564 reviews)
- Everyday Health (Dr. John Alexander): 5.0/5 stars (349 reviews)
- Birdeye (Non-Surgical Spine Center): 4.8/5 stars (321 reviews)
- Signe Spine & Rehab LLC: 4.87/5 stars (853 reviews)
What patients say
Patients praise
- High patient satisfaction with pain relief outcomes
- Recognition for friendly, professional, and welcoming office staff
- Appreciation for non-surgical alternatives and thorough explanations of treatment plans
- Strong communication and attentiveness of certain providers
Common complaints
- Reports of rude or arrogant bedside manner from some providers
- Concerns regarding poor communication, unread MRI reports, or inadequate preparation for appointments
- Serious allegations of medical incompetence, including improper surgical procedures and dismissal of post-operative complications
- Complaints regarding administrative staff, long wait times, or disorganized office processes
In patients' words
"Dr Alexander and all of his staff were very kind and accommodating. My treatment has been very successful and appointments were quick, easy, and pain-free."
— Healthgrades (Dr. Robert Alexander)"This doctor is absolutely awful. He is so arrogant and rude to his patients and treats them like they are nothing."
— Healthgrades (Dr. Matthew McLaren)"I had a spinal injection done several years ago by dr. Johnson... My spinal cord was pierced and spinal fluid was leaking... I would not recommend dr. Donald Johnson nor the spinal institute of Charleston to anyone."
— RateMDs (Dr. Donald R. Johnson)"I came to MPNBC seeking treatment for neck pain and arm pain... After starting my treatment... I started to see results for the first time. I am now pain and symptom free."
— Mount Pleasant Neck & Back Center TestimonialsMore clinics in Mount Pleasant
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