Aurora Podiatry - Mount Pleasant, WI - 53177
Podiatry • Mount Pleasant, WI
Ratings by platform
- Aurora Health Care (Provider-level): 4.9 out of 5 stars (980 ratings (provider-specific))
- Healthgrades (Provider-level): 3.9 out of 5 stars (7 ratings (Healthgrades))
- WebMD Care (Provider-level): 5.0 out of 5 stars (4 ratings for Dr. Larsen, 2 ratings for Dr. Cernak (WebMD))
What patients say
Patients praise
- highly rated individual practitioners for care and bedside manner
- effective clinical diagnosis and explanations
- positive feedback regarding surgical and treatment outcomes
Common complaints
- administrative issues and billing errors reported by some patients
- concerns regarding staff communication and responsiveness
In patients' words
"Awesome doctor never gave up on trying to find out what was going on with me . Didn’t chalk it up to the diabetes by saying I had neuropathy . Explained every test to the fullest where I could understand it . She also gave me the solution to help me with my situation . I sincerely recommend her to anyone that has a problems with their feet 100% trust worthy . She cares about her patients ."
— WebMD patient review for Dr. Cynthia Cernak"The office manager did not inform the doctor or my spouse that she decided because $1900 in charges had not been paid that she cancelled my husbands surgery... It turned out her staff was incorrectly billing the insurance company. There were no apologies... we were dismissed as a patient because of conflict of interest."
— Healthgrades patient review for Dr. Matthew LarsenMore clinics in Mount Pleasant
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