Aurora Medical Center - Mount Pleasant
Neurology • Mount Pleasant, WI
Ratings by platform
- Birdeye (Google reviews): 3.8 out of 5 stars (159 reviews)
- Vivian Health: 4.8 out of 5 stars (6 reviews)
- Patient Satisfaction Survey (Hospital Cost Compare): 81% (Definitely recommend) (300 or more surveys)
What patients say
Patients praise
- Professional and knowledgeable doctors
- Compassionate care experiences noted by some patients
- High percentage of patients would definitely recommend the hospital (81%)
- High rates of nurse and doctor communication efficacy
Common complaints
- Staff (specifically nursing) rudeness or lack of responsiveness
- Long wait times for appointments and delays in scheduling
- Concerns over missed diagnoses or unethical billing/scheduling practices
- Perceived lack of patient-centered care and communication issues
In patients' words
"Dr. Clark was an exceptional doctor. He was extremely professional, knowledgeable, and kind throughout my entire visit."
— Birdeye (Google review)"All of the nurses though were rude and disrespectful. I would not recommend this place if they are looking for the nurses."
— Birdeye (Google review)"I just keep getting passed around and rescheduled and ignored. This is extremely unexceptable behavior and i have never been so disappointed in my life."
— ComplaintsBoard.comMore clinics in Mount Pleasant
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