Hercules Medical Clinic - Monterey Bay - Urgent Care ...
Primary Care • Monterey, CA
Ratings by platform
- Various review platforms (Birdeye, WebMD, BestProsInTown): 3.5/5 (13-16 reviews referenced across platforms)
What patients say
Patients praise
- compassionate and thorough care from Dr. Vu
- prompt and efficient service, including early opening hours
- strong diagnostic skills and effective treatment strategies
- long-term professional relationship with patients and their families
Common complaints
- rudeness or unprofessional communication from staff or doctor
- difficulties regarding insurance acceptance and communication about it
- language barrier issues mentioned by some patients
In patients' words
"Dr. Vu has been my primary care physician for several years and I’m delighted with his care. He’s an extremely kind man…compassionate and thorough."
— Patient review via LocalityBiz"Called to ask if they were accepting new patients and Dr. Vu answered very rudely, almost screaming... I have no desire to see him now as he is clearly only concerned with money."
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