Stanford Medicine Children's Health — Pediatrics - 1900 Garden Road
Pediatrics • Monterey, CA
Ratings by platform
- Yelp: Approximately 4.0 out of 5 stars (based on 61 reviews on Yelp via MapQuest) (61 reviews on Yelp; 56 reviews mentioned on Birdeye)
What patients say
Patients praise
- High praise for the quality and care of the physicians (specifically mentioning Dr. Bennett, Dr. Hue, and Dr. Dwelle)
- Friendly and helpful interactions with medical staff during visits
- Positive experiences with routine health check-ups
Common complaints
- Long wait times for appointments and while on hold with the office staff
- Difficulties reaching staff via telephone
- Perceived dismissal of mild medical concerns by staff or doctors
- Issues with billing practices or excessive insurance billing for non-emergency items
In patients' words
"TL;DR 5 star doctors, 1 star office staff and since they seem to run the show, it makes for a pretty bad experience. The doctors here are amazing. The office staff is difficult."
— Review on LocalityBiz"Dr Bennett is great, but trying to get an appointment has become a nightmare. You're on hold forever and if someone does answer, they just say "hold" and send you back to hold without asking any..."
— Review on Yelp/MapQuestMore clinics in Monterey
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