Pain Medicine | Monterey, CA - Montage Health
Pain Management • Monterey, CA
Ratings by platform
- rater8 (Dr. Jesse Bernstein): 4.7/5 (200 total reviews)
- rater8 (Dr. Nicholas Gularte): 4.9/5 (595 ratings)
- rater8 (Pain Management: PM&R): 4.7/5 (506 ratings)
What patients say
Patients praise
- High competency and knowledge of medical providers
- Effective pain relief treatments and procedures (e.g., injections)
- Professional and kind medical staff experiences reported by many patients
- Comprehensive approach to patient care and listening to concerns
- Strong overall ratings for specific pain management doctors like Dr. Jesse Bernstein and Dr. Nicholas Gularte
Common complaints
- Long wait times for appointments and in-office visits
- Difficulties with administrative tasks such as scheduling, referrals, and prescriptions
- Reports of poor customer service and unprofessional or dismissive staff attitude
- Occasional dissatisfaction with communication or bedside manner from some providers
- Billing and cost-related concerns
In patients' words
"Dr. Bernstein presented as competent and knowledgeable... However... he seemed preoccupied and our time together was not pleasant whatsoever."
— rater8 patient review for Dr. Jesse Bernstein"Dr Gullarte is wonderful as always, we are working on the latest treatments and we communicate well and I would not have another doctor, he is amazing and is excellent at what he does"
— rater8 patient review for Dr. Nicholas Gularte"Appointments are difficult to get, Doctors spend very little time with the patient leaving most of the work to their assistants. Getting a prescription refilled or transferred is a major task."
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