Our Staff - Gastroenterologist Monterey, CA
Gastroenterology • Monterey, CA
Ratings by platform
- Healthgrades (Dr. Richard Hell): 4.6/5 (19 reviews) (19 reviews)
- WebMD (Dr. Jan Kamler): 4.5/5 (25 ratings) (25 ratings)
- Healthgrades (Dr. Jan Kamler): 3.8/5 (16 reviews) (16 reviews)
- Healthgrades (Dr. Isabelle Moonan): 5.0/5 (3 reviews) (3 reviews)
- WebMD (Dr. Michael Mendoza): 5.0/5 (6 ratings) (6 ratings)
- Yelp (Monterey Bay GI Consultants Medical Group): 2.9/5 (126 reviews) (126 reviews)
What patients say
Patients praise
- Thorough, knowledgeable, professional care and good bedside manner (Dr. Jan Kamler on WebMD)
- Clean/well-decorated office experience mentioned by patients (Dr. Jan Kamler on WebMD)
- Engaged listening and clear explanations/follow-up (Dr. Michael Mendoza on WebMD)
- High likelihood to recommend reported by some patients (Dr. Richard Hell on Healthgrades; Dr. Isabelle Moonan on Healthgrades)
Common complaints
- Rude or disrespectful behavior and lack of reasonable accommodation reported (Dr. Richard Hell on Healthgrades)
- Some patients felt appointments were rushed or the doctor was stressed/on a time-crunch; insufficient clarification after procedures (Dr. Jan Kamler on Healthgrades)
- Negative experience themes including difficulty scheduling, long wait times, didn’t listen/answer questions, poor communication, and unprofessional/cold care (Dr. Michael Mendoza on Healthgrades)
- Lower group rating on Yelp (Monterey Bay GI Consultants Medical Group) indicates broader dissatisfaction
In patients' words
"“I've been Dr. Kamler's patient since early 2018, and I can honestly say he's one of the best doctors I've ever met. He's thorough, knowledgeable, always professional, and has unfailingly provided vital information and options.”"
— WebMD review for Dr. Jan Kamler (Monterey, CA)"“A Doctor’s Dilemma: Too many patients, no time” and “he seemed like he was stressed and on a time-crunch… he did not clarify my questions…”"
— Healthgrades review for Dr. Jan Kamler (Monterey, CA)"“uneducated about the American with Disabilities Act, and was extremely rude. … DO NOT RECOMMEND.”"
— Healthgrades review for Dr. Richard Hell (Monterey, CA)"“Difficult to schedule appointment… Long wait times… Didn’t listen or answer questions… Appointment was rushed.”"
— Healthgrades page for Dr. Michael Mendoza (Monterey, CA)"“(831) 375-3577, 2.9 (126 reviews) Gastroenterologist”"
— Yelp listing for Monterey Bay GI Consultants Medical Group (Monterey)More clinics in Monterey
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