Montage Medical Group
Family Medicine • Monterey, CA
What patients say
Patients praise
- Physicians who are described as thorough, good listeners, and attentive to patient concerns
- Providers who take the time to explain treatment options and avoid rushing visits
- Personalized and holistic approach to patient care by some practitioners
- Friendly and efficient experiences noted by many established patients
Common complaints
- Long wait times for appointments and delays in the office
- Concerns regarding billing, administrative errors, and communication with office staff
- Reports of rude, dismissive, or unprofessional behavior by medical staff and some physicians
- Difficulty getting calls returned or refills processed in a timely manner
In patients' words
"The best PCP in this town! He is warm, caring, extremely knowledgeable, doesn't rush his patients and actually listens."
— Patient review of Dr. Terry L. Franklin"It was the worst experience I have ever had with a doctor. Dr. Kozal showed little concern or respect for me as a patient."
— Patient review of Dr. Jared Kozal"Dr. Franklin decided to cancel my appt after I had already arrived... Staff advised to “not take it personally” as he was “in a bad mood” from a previous patient."
— Patient review of Dr. Peter E. Franklin"Doctor will work with you, listens, gets testing done, and finds root of problem... A doctor with a big heart and has helped me and my family for many years."
— Patient review of Dr. Sharon WesleyMore clinics in Monterey
Salinas Valley Health
Patients praise: thorough and knowledgeable providers · caring and compassionate bedside manner.
Find Family Medicine Doctors in Monterey, CA
Patients praise: compassionate and caring demeanor · thorough and attentive listening skills.
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Patients praise: Professional and friendly staff · Personalized care and treatment plans.
Salinas Valley Health
Patients praise: High patient satisfaction with physician bedside manner, attentiveness, and listening skills · Strong appreciation for knowledgeable, thorough, and clear explanations of health conditions and treatment plans.
Choose a Doctor | Monterey County, CA - Montage Health
Patients praise: Patients frequently praise the nursing staff for being caring, supportive, and sensitive to needs. · Many individual physicians, such as Dr. Torba, Dr. Lome, and Dr. Gaccione, receive high satisfaction ratings for being thorough, kind, and excellent listeners..
Gregg K. Satow, M.D.
Patients praise: knowledgeable and clear explanations · caring, compassionate, and patient demeanor.
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