CVH - Addiction Services Division - CT.gov
Substance Abuse Treatment • Middletown, CT
Ratings by platform
- LocalityBiz: 1/5
What patients say
Patients praise
- High praise for specific counseling and support staff
- Effective life-saving inpatient and detoxification programs
- Positive comparisons to private, high-cost programs regarding effectiveness
Common complaints
- Reports of rude or dismissive staff behavior
- Concerns regarding understaffing affecting care quality and activity availability
- Patient perception of environment as restrictive or punitive (prison-like atmosphere)
- Issues with basic amenities such as cold showers and limited access to water
In patients' words
"We seem like we’re being more punished than provided with treatment. This place seems to be treated more like a prison than it is actually a hospital."
— Patient testimony to CVH Whiting Task Force via CT MirrorMore clinics in Middletown
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Patients praise: Compassionate and dedicated individual staff members · Effective detox programs for initial recovery steps.
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Middlesex Eye Physicians
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Middlesex Health Center for Behavioral Health
Patients praise: High levels of patient satisfaction with individual provider care and clinical competence · Patients report feeling listened to, understood, and supported by specific mental health practitioners.
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