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Middlesex Health Center for Behavioral Health

Behavioral Health • Middletown, CT

★★★★★4.9/584 reviews across 4 platforms

Ratings by platform

  • Addiction Resource
  • U.S. News & World Report: 3/5
  • WebMD (for a specific provider): 5/5 (7 reviews)
  • Real Patient Ratings (for a specific provider): 4.9/5 (77 reviews)

What patients say

Patients praise

  • High levels of patient satisfaction with individual provider care and clinical competence
  • Patients report feeling listened to, understood, and supported by specific mental health practitioners
  • Strong performance in official quality and satisfaction metrics reported by state oversight bodies

Common complaints

  • Concerns regarding administrative and front-desk staff professionalism
  • Reports of perceived dismissiveness or lack of empathy from some providers
  • Issues with appointment scheduling and strict policies

In patients' words

"I wish they could clone Nancy Leake, or that i could take her home. she radiates care and true concern. Always on your side, never forgets what's important to you..."

— WebMD Patient Review

"Patients consistently praise Stephanie Reilly for her thoroughness, knowledge, and compassionate, supportive care. Many feel refreshed, happy, understood, and important..."

— Real Patient Ratings Summary

"Very unprofessional and unfriendly front desk staff!!!! I called to make a prenatal visit and the receptionist was so rude..."

— Birdeye Review (Middlesex Health practice)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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