Middletown | hhcbehavioralhealth.org | Hartford HealthCare | CT
Substance Abuse Treatment • Middletown, CT
Ratings by platform
- StartYourRecovery.org: 3 out of 5 stars (34 reviews)
What patients say
Patients praise
- Compassionate and caring staff reported by many clients
- Effective detox programs perceived as life-saving by some patients
- Availability of diverse treatment models including DBT and holistic support
- Positive atmosphere mentioned in relation to specific units or staff members
Common complaints
- Concerns regarding facility cleanliness (e.g., lack of supplies, presence of bugs)
- Reports of disorganized admissions and follow-through post-treatment
- Dissatisfaction with communication and responsiveness of certain staff members
- Feedback regarding limited or inconsistent personal counseling/programming
In patients' words
"The staff is compassionate and clearly cares for the well-being of their clients."
— StartYourRecovery.org client review"Intake took a while but the people doing the intake were very kind and respectful... Heres the downside place is filthy, bathroom near our room literally had no toilet paper or paper towels for 2 days."
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