HonorHealth Urgent Care - Mesa - West University Drive
Urgent Care • Mesa, AZ
Ratings by platform
- Birdeye/General Aggregated: 4.0/5 stars (1,038 reviews)
- Yelp: 2.8/5 stars (73 reviews)
What patients say
Patients praise
- Clean facility and pleasant atmosphere
- Generally kind and attentive staff members (nurses, PAs, doctors)
- Quick and prompt care/short wait times for many patients
- Helpful front desk staff in many experiences
Common complaints
- Reports of clinics closing early without notice
- Some staff members perceived as unprofessional or having a poor attitude
- Occasional complaints about staff joking or speaking poorly about patients in earshot
In patients' words
"From the front desk to the intake to the treatment, the team at HonorHealth responded quickly with care for both the treatment and the human receiving it."
— Patient review on Birdeye"Very unprofessional. Lady at the front desk had an attitude the entire time. And while I was waiting for the doctor to come in and talk to me. You could here all of them joking and talking crap."
— Patient review on Yelp"So the time listed on this door says closing at 7 PM. Why are they not open at 5:28 PM? Why did they not notify me that they were closing before my time to show up??"
— Patient review on BirdeyeMore clinics in Mesa
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