Orthopedic Surgery in Mesa, AZ
Orthopedics • Mesa, AZ
Ratings by platform
- rater8 (Dr. Todd Phillips): 4.9/5 (76 ratings)
- rater8 (Alicia Murray, PA-C): 4.9/5 (810 ratings)
- rater8 (Brittney Petersen, PA-C): 4.9/5 (1,000 ratings)
- Healthgrades (Dr. Stephen Hatfield): 4.12/5
- Medical News Today (Dr. Michael McKee): 1.0/5 (1 rating)
What patients say
Patients praise
- High clinical success and pain relief after surgery
- Professional and knowledgeable physician assistants and clinical staff
- Clear explanations of conditions and surgical options
- Attentive and compassionate patient interactions with specific providers
Common complaints
- Wait times and rushed consultations with surgeons
- Poor bedside manner or perceived lack of compassion
- Administrative issues including billing errors and scheduling cancellations
- Inadequate post-surgical pain management and communication by hospital staff
In patients' words
"Dr Phillips is amazing he explains everything in detail you can tell he really cares for his patients."
— rater8 (Dr. Todd Phillips)"Skilled surgeon but not compassionate on patient recovery. Bedside manner poor and follow up care non existent."
— RateMDs (Dr. Daniel J. Mullen)"Yes, for the 1 on 1, he’s like any other surgeon I’ve dealt with, talks quickly, seems hurried, & is in & out of the room before you can form a question."
— Healthgrades (Dr. Stephen Hatfield)"The staff here did a very bad job of managing my pain after surgery. There was a lag time between waking up and getting meds. The pain was horrible."
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