MidState Medical Center
Family Medicine • Meriden, CT
Ratings by platform
- Birdeye (aggregating Google and Facebook): 3.6/5 (51 reviews)
What patients say
Patients praise
- Patients appreciate individual providers who are personable, thorough, and take time to listen
- Some long-term patients report consistent quality care from specific doctors and nurse practitioners
- High ratings for specific individual clinicians despite overall practice dissatisfaction
Common complaints
- Long wait times on the phone and in-office
- Difficulty scheduling timely appointments
- Poor responsiveness from administrative and support staff
- High physician turnover/frequent provider changes
- Unresolved issues with prescriptions and medical records
- Reports of rude or dismissive customer service staff
In patients' words
"Terrible in every way possible. Constant turnover, unresponsive customer service, and lack of quality care."
— Birdeye user review"Now I can't get an appointment for months (when I am sick now), I get blood work and can't get the results and it's been 2.5 weeks and SEVEN phone calls."
— LocalityBiz user review"My experience is always is extremely pleasant. Dr Ramadhar is patient and very thorough with her exams. She's a wealth of information and takes the time to answer every question in detail and with care."
— Birdeye user reviewMore clinics in Meriden
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