Hartford HealthCare HealthCenter - Primary Care - Meriden
Family Medicine • Meriden, CT
Ratings by platform
- Hartford HealthCare internal provider survey data: 4.8/5 (based on internal provider surveys) (133+ surveys for individual providers)
- WebMD: No ratings available (0 reviews)
What patients say
Patients praise
- High satisfaction ratings (e.g., 4.8/5) for individual primary care providers based on internal surveys
- Access to a range of services at a single location, including family medicine and specialized care
Common complaints
- Difficulty scheduling timely appointments, including long wait times for physicals and sick visits
- Issues with unresponsive customer service and long hold times on the phone
- Reports of unprofessional or unhelpful front office staff
- Patient concerns about doctors appearing rushed or failing to adequately explain medical results
- High turnover of medical staff leading to difficulty maintaining long-term provider-patient relationships
In patients' words
"I have been a patient here for 51 years - since I was a toddler. I used to love them Now I can't get an appointment for months (when I am sick now), I get blood work and can't get the results and it's been 2.5 weeks and SEVEN phone calls."
— LocalityBiz review"Manchester office is horrible. Always on hold for 30+ mins before getting to speak to someone when calling the office. That is a rediculous wait time and no matter when you call its always at least 30 mins."
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