UH Mentor Health Center - University Hospitals
Surgery • Mentor, OH
Ratings by platform
- Solv Health: 1.0 out of 5 (1)
- BusinessYab: Mixed (positive and negative reviews) (4)
- LocalityBiz: Mostly negative (Several (unspecified))
What patients say
Patients praise
- Friendly, knowledgeable, and empathetic staff in certain departments (e.g., radiology)
- Efficient registration processes using kiosks
- Convenient and clean facility environment
- Positive experiences with outpatient surgeries and lab services
Common complaints
- Difficulty with appointment scheduling and reaching staff by phone
- Perceived rudeness and lack of professionalism among some staff members
- Concerns regarding billing policies and payment requirements for services
- Reports of long wait times and inadequate medical attention during visits
In patients' words
"I have lived in this area since 1984- I will go nowhere else for labs, outpatient surgery, and diagnostics... Techs in radiology today were friendly, empathetic, and very quick, they know their job well."
— BusinessYab review"Their staff is incredibly rude and incompetent. They act as is scheduling an appointment is a direct interference in their day. Disgusted is an understatement"
— LocalityBiz review"Beware--This surgery center might have nice people there, but they require payment upfront for surgery. They DO NOT bill or allow monthly payments."
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