UH Rainbow Great Lakes Pediatrics
Pediatrics • Mentor, OH
Ratings by platform
- University Hospitals official website: 5.0 out of 5 stars (based on 51 ratings) for Dr. Diane Lester (51 ratings)
- University Hospitals official website: 4.9 out of 5 stars for Dr. Eriks Usis (15 reviews)
- WebMD: 1 star (1 review) (1 review)
What patients say
Patients praise
- Attentive and kind providers
- Compassionate and personalized care
- Strong communication and accessibility for patient questions
- Professional and welcoming office staff
- Evidence-based guidance
Common complaints
- One patient review expressed significant dissatisfaction with a provider regarding diagnostic accuracy and communication style.
In patients' words
"Dr Lester and her staff have always been so good, we have never felt the need to go anywhere else. We feel so comfortable with her, and confident in the team's abilities we have taken all three of our children to the office, and will continue to do so."
— University Hospitals Patient Experience Reviews"Absolutely love our provider he is very attentive and the office always extends a warm welcome. They know [patient] by name and even compliment her on how much she's grown. It's nice to have people who recognize myself and my child it makes the experience feel as though we are a team..."
— University Hospitals Patient Experience Reviews"i’m a patient from awhile ago and i saw her when i was ten... wanna know what she said, it?s just anxiety or a cold. she was a horrible doctor too set in her ways to ever realize she might be wrong. i will never recommend her."
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