Pediatric Urgent Care in Mentor | Walk-In Clinic
Pediatrics • Mentor, OH
Ratings by platform
- Solv Health (AFC Urgent Care Mentor): 4.8/5 (1,191 ratings) (171 reviews)
- University Hospitals Urgent Care Mentor (Birdeye): 4.7/5 (1,592 reviews)
What patients say
Patients praise
- Generally fast, efficient service and short wait times
- Staff often described as kind, attentive, and knowledgeable
- Clean, well-organized facilities
- Clear communication and bedside manner, particularly with children
- Convenience of walk-in services and online check-in options
Common complaints
- Occasional long wait times and delays despite online scheduling
- Isolated reports of unprofessional, dismissive, or unkind staff members
- Specific complaints regarding lack of thorough examination or perceived disinterest from medical providers
- Environmental issues such as uncomfortable lobby temperatures
In patients' words
"Scheduled an appointment on line and came in as directed. Promptly seen, was evaluated by staff and then NP. Bedside manner was great, genuinely concerned about what was going on and gave me specific instruction on what to do."
— Solv Health - AFC Urgent Care Mentor Review"The front desk lady was not personable at all. I noticed she did not sanitize the seat after a patient left... it was very unprofessional. She wasn't doing her job efficiently."
— LocalityBiz - University Hospitals Urgent Care Mentor ReviewMore clinics in Mentor
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