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AFC Urgent Care Mentor, OH

Urgent Care • Mentor, OH

★★★★★4.9/51,946 reviews across 2 platforms

Ratings by platform

  • AFC Urgent Care Official Website: 5.0 out of 5 stars (based on 746 reviews) (746)
  • Solv Health: 4.82 out of 5 stars (based on 1.2k reviews) (1,200)
  • BestProsInTown: N/A (179)

What patients say

Patients praise

  • Efficient and streamlined check-in/online booking process
  • Clean and well-maintained facility environment
  • Professional, knowledgeable, and helpful medical staff (doctors/PAs)
  • Convenient walk-in availability and extended hours

Common complaints

  • Reports of rude, unprofessional, or unhelpful front desk staff
  • Occasional long wait times despite having an appointment
  • Issues with communication regarding specific test types (e.g., rapid vs. PCR)
  • Instances of perceived lack of empathy or unwillingness to answer follow-up questions

In patients' words

"The facility is squeaky clean and very efficient. Professional staff did a great eval and testing. Highly recommend!"

— Solv Health Review

"If I could give a zero star rating, I would. I have never met any more ruder individuals in the medical field!"

— Yelp Review via MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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