Nephrology & Kidney Services | University Hospitals | Cleveland
Nephrology • Mentor, OH
Ratings by platform
- University Hospitals (Dr. Himabindu Yerneni): 4.6/5 stars (based on 78 ratings) (26 reviews)
- University Hospitals (Dr. Nissreen Elfadawy): 4.9/5 stars (based on 138 ratings) (29 reviews)
- University Hospitals (Dr. Andrew Lazar): 4.9/5 stars (based on 157 ratings)
- University Hospitals Urgent Care Mentor: 4.7/5 stars (1,593 reviews)
What patients say
Patients praise
- Physicians described as compassionate, knowledgeable, and professional
- Clear and thorough explanations provided by medical staff during consultations
- Efficient appointment scheduling and check-in processes in certain facilities
- Positive outcomes and effective treatment plans reported by many patients
Common complaints
- Reports of rude or incompetent staff in specific departments
- Difficulties with billing, insurance coverage, or customer service communication
- Concerns regarding long wait times and communication lapses during appointments
- Isolated complaints about specific provider attitudes or diagnostic thoroughness
In patients' words
"Dr. Yemeni is excellent! She listens and shows great concern for me. She is very sweet and kind. Does a fantastic job."
— University Hospitals Patient Experience Review"I am delighted with Dr. Elfaday's care as well as her entire team."
— University Hospitals Patient Experience Review"If I could leave a 0 I would. Their staff is incredibly rude and incompetent."
— LocalityBiz User Review (UH Mentor Hopkins Health Center)More clinics in Mentor
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