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Maple Health Direct Primary Care

Internal Medicine • Mentor, OH

★★★★★4.9/575 reviews across 2 platforms

Ratings by platform

  • Google (via Birdeye): 4.9/5 (75 reviews)
  • Wheree

What patients say

Patients praise

  • personalized and attentive care
  • no or short wait times
  • prompt and easy communication via phone/text/email
  • same-day or next-day appointment availability
  • affordability and convenience of the subscription model
  • kind and responsive staff

Common complaints

  • occasional wait times can occur during busy periods

In patients' words

"Absolutely 💯 over the top care and experience with this teams healthcare staff and Jordan Smith (PA-C) Family Medicine. Im so happy I joined the membership. The environment is calm and relaxing, no wait and you leave with a peaceful mind!"

— Patient review on Birdeye

"Our family’s experience with Maple Health has been outstanding. We’ve always been able to get same-day appointments, and every staff member is friendly and helpful. Having a doctor we can contact directly has truly been a life- changer."

— Rachel Hess via Mimi Vanderhaven

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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