CHA One Cabot Care Center
Primary Care • Medford, MA
Ratings by platform
- LocalityBiz (CHA Physical Therapy Services): 2 out of 5 stars (example) (Not explicitly stated total count)
- Healthgrades: Not explicitly stated numerical rating (Not explicitly stated total count)
What patients say
Patients praise
- Personalized care from specific providers
- Modern, newly built facility
- Accommodating scheduling options for some services
- Helpful, knowledgeable, and professional staff in some departments
Common complaints
- Difficulty reaching staff by phone
- Inconsistent information for patients
- Lack of responsiveness to inquiries (including MyChart)
- Difficulty canceling appointments
- Specific clinical concerns related to physical therapy assignments
In patients' words
"Inconsistent information for patients… they said they are open at 7:30 AM, but nobody answers the phone. In fact, nobody responds to anything, including MyChart questions."
— LocalityBiz user review"Dr Pensuwan is the best. She always takes the time to talk with me and inquire about all of my life."
— Healthgrades user review"I've had a very positive experience with CHA physical therapy services. The facility is really nice and newly built. The staff have been accommodating with my mess of a schedule..."
— LocalityBiz user reviewMore clinics in Medford
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