Ellie Mental Health
Mental Health Clinic • Medford, MA
Ratings by platform
- Birdeye (Ellie Mental Health): 4.8/5 (25 reviews)
What patients say
Patients praise
- Compassionate, knowledgeable, and helpful individual therapists/prescribers
- Positive outcomes for patients who found the right fit
- Welcoming and professional front-desk staff at certain locations
- Effective group therapy programs and clear communication from program leadership
Common complaints
- Billing issues, including unexpected fees, confusion, and threats of collections
- Unprofessional behavior by providers, such as being late, distracted, or dismissive
- Administrative and communication challenges, including unresponsive or short staff and difficulty scheduling
- Concerns about treatment quality, such as lack of trauma-informed care or personality mismatches
In patients' words
"Most unprofessional mental health organization in Boston. They forget to bill your insurance and then come after you threatening collections if you don't pay for their clerical mistake."
— Review of LifeStance Therapists & Psychiatrists on Birdeye"Dr. Ernst Manigot is one of the most unprofessional medical professionals I have ever come across... he has made me jump through barriers for access to medications, dismissed my aliments, talked over me and yelled at me several times."
— Review of DCS Mental Health on Birdeye"The staff here does a very good job with making every single person who walks through that door feel like family. So to wrap this up, after this experience I would recommend anyone to this program."
— Review of Advanced Therapy Center on ABA NavigatorMore clinics in Medford
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Patients praise: Knowledgeable and caring staff · Holistic approach to mental health.
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Otolaryngology in Medford, MA - Primary Care | Physicians
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