RRH Wound Care Center
Wound Care • Massena, NY
Ratings by platform
- Birdeye (Massena Hospital overall): 2.9/5 stars (based on 219 reviews for Massena Hospital) (219)
What patients say
Patients praise
- Excellent, kind, and caring staff
- Comfortable and supportive environment for treatment
- Clear communication and explanation of care plans
- Convenience of having local access to wound care services
Common complaints
- General hospital-wide reviews indicate concerns about staff behavior and rudeness, though these are not specific to the Wound Care Center.
In patients' words
"The whole team was super! They made me feel very comfortable and were extremely kind. My embarrassment about the condition of my feet became nonexistent due to their treatment. Thank you all!"
— North Country Now (Massena Hospital Wound Care Center anniversary report)"The staff are excellent and caring. You couldn’t ask for a better group."
— North Country Now (Massena Hospital Wound Care Center anniversary report)"I have had really great treatment continuously for months. The staff listens to me, and values my opinion! They always explain everything to me..."
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