North Country Adult Medicine: Doctors In Massena, NY
Rural Health Clinic • Massena, NY
Ratings by platform
- Vitals: 3.6/5 (Dr. Joanne Cichetti)
- Vitals: 4.1/5 (Dr. Neil Cichetti)
What patients say
Patients praise
- Doctors are attentive and thorough
- Professional and friendly staff
- Personalized care and willingness to listen
- Availability to see patients when needed
Common complaints
- Billing and insurance processing delays
- Concerns regarding prescription management and errors
- Policies requiring annual visits to maintain patient status
In patients' words
"I will never change my Primary Doctor ever again!! The Cichetti’s are the very best in the North Country. They listen so very well and treat all their patients as family."
— LocalityBiz Review"I mentioned my discontent several times to the office as they kept getting prescriptions wrong going back and forth with the insurance agency, which caused a lot of delays in getting them filled."
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