North Country Adult Medicine: Doctors In Massena, NY
Primary Care • Massena, NY
Ratings by platform
- Sharecare: 4.8/5 (Sharecare) (5 reviews)
- LocalityBiz: Mostly 5-star ratings (LocalityBiz) (Not explicitly provided (multiple reviews))
What patients say
Patients praise
- Compassionate and thorough care provided by the doctors
- Friendly, professional, and attentive office staff
- Patients feel heard, respected, and treated like family
- Availability of the doctors for timely appointments
Common complaints
- Dissatisfaction with office policies regarding appointment frequency (e.g., annual visit requirement)
- Complaints regarding administrative or billing errors (e.g., prescription issues)
In patients' words
"I will never change my Primary Doctor ever again!! The Cichetti’s are the very best in the North Country. They listen so very well and treat all their patients as family."
— LocalityBiz review"If I could give 0 stars I would. What office requires you to visit once a year or they ban you from ever coming? My wife and I were both banned since we were out of country the last few months and unable to get to see them “within one year.”"
— LocalityBiz review"I mentioned my discontent several times to the office as they kept getting prescriptions wrong going back and forth with the insurance agency, which caused a lot of delays in getting them filled."
— Yelp/MapQuest reviewMore clinics in Massena
Massena - WellNow Urgent Care
Patients praise: Friendly and professional staff · Clean and inviting facilities.
Massena Medical Group | Rochester Regional Health
Patients praise: Supportive and mission-driven work environment · Clear and timely employee training.
Zysik Dental
Patients praise: high-quality clinical care and dental work · gentle, professional, and trustworthy dentists.
Addiction Service Providers
Patients praise: Appreciation for compassionate and attentive counselors and nurse practitioners · Reports of effective, personalized feedback and support for sobriety journeys.
Outpatient Mental Health & Addiction Treatment for Massena, NY
Patients praise: Clinicians described as great listeners and supportive · Effective, patient-centered feedback provided by some staff members.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.