Massena Medical Group | Rochester Regional Health
Primary Care • Massena, NY
Ratings by platform
- Birdeye (Massena Hospital): 2.9 out of 5 stars (219 reviews)
What patients say
Patients praise
- Supportive and mission-driven work environment
- Clear and timely employee training
- Compassionate primary care services provided
- Staff viewed as skilled and kind
Common complaints
- General hospital complaints regarding communication and discharge processes
- Limited career advancement for employees
- Occasional confusion regarding hospital procedures
In patients' words
"The supportive environment here is outstanding, with a focus on employee well-being as well as patient safety. Coworkers are skilled, helpful, and kind."
— Salary.com Employee Reviews"From the moment I walked in the door, I felt as though the staff did everything in their power to calm my nerves, ease my symptoms and get to the bottom of what was going on."
— Birdeye Review of Massena HospitalMore clinics in Massena
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