Neurology - Massena
Neurology • Massena, NY
Ratings by platform
- WebMD (Dr. Kejian Tang): 3.0 out of 5 (based on 27 ratings) (27 ratings, 4 reviews)
- WebMD (Dr. Chelsea Yager): 5.0 out of 5 (based on 2 ratings) (2 ratings, 2 reviews)
- Birdeye (Massena Hospital): 2.9 out of 5 (219 reviews)
What patients say
Patients praise
- professionalism and courtesy from certain staff members
- thorough explanations and patient-oriented care by some providers
- effective diagnostic processes for some patients
Common complaints
- poor communication
- long wait times between appointments
- difficulty scheduling or contacting the office
- perceived lack of listening or empathy
- concerns regarding unprofessionalism or treatment style
In patients' words
"Poor communication, several months wait in between appts, can’t get in touch with office, disregards symptoms..."
— WebMD review for Dr. Kejian Tang"Dr. Yager restored my faith in the medical field. Incredibly patient oriented, friendly, thoughtful, and fights for her patients."
— WebMD review for Dr. Chelsea YagerMore clinics in Massena
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