North Country Adult Medicine: Doctors In Massena, NY
Family Medicine • Massena, NY
Ratings by platform
- Vitals.com: 3.6/5 (Dr. Joanne Cichetti), 4.1/5 (Dr. Neil Cichetti) on Vitals.com (Limited recent volume; count not explicitly aggregated in aggregate snippets)
What patients say
Patients praise
- many patients report the doctors are thorough, attentive, and knowledgeable
- positive feedback regarding the professionalism and friendliness of the office staff and nursing team
- patients feel valued, heard, and treated like family
Common complaints
- reports of difficulty with prescription management and communication with office staff
- some patients expressed frustration with responsiveness to urgent medical concerns
- occasional negative experiences regarding bedside manner or interactions with providers
In patients' words
"I will never change my Primary Doctor ever again!! The Cichetti’s are the very best in the North Country. They listen so very well and treat all their patients as family."
— LocalityBiz patient review"...it takes 5 to 7 days to get him to renew routine medications... Nurses never called back when i had a medical problem..."
— Vitals.com patient reviewMore clinics in Massena
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