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Potsdam Center for Innovative Dental Technologies

Dental Clinic • Massena, NY

★★★★☆4.2/571 reviews across 3 platforms

Ratings by platform

  • nears.me: 4.1/5 (29+ reviews)
  • Birdeye: 4.3/5 (33 reviews)
  • Vitals (for Dr. Aaron Acres): 3.9/5 (9 reviews)

What patients say

Patients praise

  • professional and friendly staff
  • patient and understanding service
  • comfortable and no-pain procedures
  • efficient and timely appointments
  • competitive pricing
  • long-standing practice reputation

Common complaints

  • anxiety regarding dental procedures

In patients' words

"Doctor Reed and his assistant Bonnie were just great with me..explained everything as we went along. And, as usual with Dr. Reed, NO PAIN! Great professionals....highly recommend Dr. Reed and his staff."

— Testimonial from Thomas M.

"Anxious about my dental appointment...the staff and Dr. Acre were patient, understanding, and comforting, making my procedure a positive experience."

— Patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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