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PulmonologyMarlborough, MA

★☆☆☆☆1.0/51 review across 1 platforms

Ratings by platform

  • WebMD: 1 out of 5 stars (based on 1 review) (1 review)

What patients say

Patients praise

  • Positive feedback regarding individual providers (doctors)
  • Satisfaction with clinical care and patient resolutions

Common complaints

  • Complaints regarding office staff communication and unresponsiveness
  • Frustration with automated phone systems and difficulty reaching human staff
  • Unprofessional management and internal favoritism reported by employees
  • Reports of stressful work environment

In patients' words

"Dr. Gallow is fantastic. He made me feel comfortable and at ease when my nerves were on high."

Healthgrades

"Incompetent Office Staff & Manager Received voicemail to return call. I called back but NO human-ONLY multiple options to leave messages... Instead of using this information to improve patient experience, she suggested I find a new provider!"

WebMD/Vitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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