Marlborough, MA Mental Health Clinic
Mental Health Care • Marlborough, MA
Ratings by platform
- Rehab.com/LocalityBiz (Advocates Community Counseling): 2.74/5 (31 reviews)
- Birdeye (Northeast Health Services - Marlborough): 4.3/5 (51 reviews)
- Demandforce (Northwood Behavioral): 5/5 (1,299 reviews (Note: aggregated platform data))
- Healthgrades (Dr. Maxwell Frank): 2.14/5 (7 ratings)
What patients say
Patients praise
- Compassionate and knowledgeable individual clinicians and psychiatrists
- Positive experiences with specific therapy programs and counseling services
- Helpful telepsychiatry options and professional care for some patients
Common complaints
- Administrative issues, including difficulties reaching reception and scheduling problems
- Reports of unprofessional staff conduct and dismissive communication
- Concerns regarding inconsistent care, such as canceled appointments or changes in treatment plans without adequate notice
- Specific complaints about clinical treatment decisions in certain cases
In patients' words
"The person answering the phone was completely rude... It's unfathomable that a mental health center treats its clients this way."
— Rehab.com/LocalityBiz user reviews of Advocates Community Counseling"Dr. Khreim is a skilled and highly knowledgeable psychiatrist... Wonderful, compassionate thorough care."
— Demandforce user reviews of Northwood Behavioral"I would not recommend Dr Frank to anyone that is truly seeking legit medical help... He does not appear to follow protocol."
— Healthgrades user reviews for Dr. Maxwell FrankMore clinics in Marlborough
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