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Dermatology in Marlborough, MA - Primary Care | Physicians logo

Dermatology in Marlborough, MA - Primary Care | Physicians

DermatologyMarlborough, MA

★★★★★4.8/5161 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Byron Ho): 4.8/5 (130)
  • Healthgrades (Kathleen Burke, NP): 4.9/5 (27)
  • WebMD (Dr. Kathleen White): 4.0/5 (4)

What patients say

Patients praise

  • Providers described as caring, thorough, and pleasant
  • Staff noted as professional and helpful in some instances
  • Long-term positive relationships with established providers
  • Effective treatment of specific skin conditions

Common complaints

  • Concerns regarding billing practices and unexpected charges
  • Reports of long wait times and office inefficiencies
  • Patients feeling unheard or dismissed by providers
  • Allegations of unprofessional or condescending behavior by some staff and doctors

In patients' words

"This appointment was the worst appointment I have ever had. 9:15 appointment, got taken in at 10:00... He started talking about birth control and how women have figured out how to skip a few pills each month and still not get pregnant. What??"

RateMDs (Dr. Louis Kuchnir)

"She was very caring and did a thorough exam and explained everything she did. Diagnosis acute allergic dermatitis. Prescribed ointment for treatment."

Healthgrades (Kathleen Burke, NP)

"During my visit, including wait time, I was at the facility for less than 30 minutes... billed for a 30-minute consultation... Since my visit was under 10 minutes... I should have been billed under 99202, but was charged for a longer visit."

Healthgrades (Dr. Byron Ho)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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