Dermatologist in Marlborough, MA - APDerm
Dermatology • Marlborough, MA
Ratings by platform
- Fresh Chalk: 92% like it (13 votes (Fresh Chalk))
- Yelp/MapQuest/HoursFinder: 2.5/5 (varies by source/time) (16 (Yelp))
- Healthgrades (for Dr. Byron Ho): 4.84/5 (15 (Healthgrades))
What patients say
Patients praise
- Friendly and professional office staff in some interactions
- Positive experiences with specific providers described as gentle, thoughtful, and caring
- Clinic perceived as a reliable, medically-focused, community-centered practice
- Clean and professional office environment
Common complaints
- Concerns regarding missed diagnoses or misdiagnoses
- Issues with administrative staff communication and responsiveness
- Billing transparency and accuracy concerns, specifically regarding time-based billing codes
- Appointment cancellations or scheduling difficulties
In patients' words
"I had a disappointing experience with Dr. Byron Ho at APDerm in Marlborough on January 29, 2025. Before my appointment, I requested a Good Faith Estimate, but the office staff declined... I was billed for a 30-minute consultation... Since my visit was under 10 minutes, I should have been billed under 99202, but was charged for a longer visit."
— Healthgrades user review"AP Derm gets a high high vote. Been going to them for over 20 years. Easy to get to. Off the route 20 and 495 exit in Marlborogh."
— Nextdoor user recommendation"I wish I could say I am pleased with the dermatologists in Marlborough but sadly I have seen two different docs there and so far, both have missed skin cancers I had on my face and arm."
— Yelp user reviewMore clinics in Marlborough
Dermatology in Marlborough, MA - Primary Care | Physicians
Patients praise: Providers described as caring, thorough, and pleasant · Staff noted as professional and helpful in some instances.
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Patients praise: high average star ratings for individual physicians, often 4.5 to 4.9 out of 5 stars · patients frequently report feeling listened to by their doctors.
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