Mental Health Care & Therapy in Marlborough, MA
Mental Health Care • Marlborough, MA
Ratings by platform
- Northeast Health Services - Marlborough: 4.2 to 4.3 stars out of 5 (15 to 50 reviews)
- Northwood Behavioral: 5 stars (1299 reviews)
- Advocates Community Counseling: 2.74 out of 5 (~31 reviews)
- Dr. Maxwell Frank (Psychiatrist): 2.14 out of 5
What patients say
Patients praise
- Compassionate and knowledgeable clinical care from specific practitioners
- Professional and friendly staff experiences reported at certain locations
- High patient satisfaction reported at select specialized clinics
Common complaints
- Administrative issues including scheduling difficulties and long wait times
- Reports of unprofessional, rude, or dismissive staff interactions
- Concerns regarding communication breakdowns, such as cancelled appointments without notice or unreturned calls
- Dissatisfaction with treatment effectiveness and perceived clinician incompetence
In patients' words
"Dr. Khreim is a skilled and highly knowledgeable psychiatrist. He is a personable and comfortable person to share sensitive information with."
— Northwood Behavioral Patient Review"A therapist that was assigned to me at this location cancelled our appointment 30 minutes prior to the set time... This is unacceptable and unprofessional."
— Advocates Community Counseling Patient Review"I would not recommend Dr Frank to anyone that is truly seeking legit medical help. He does not appear to follow protocol."
— Dr. Maxwell Frank Patient ReviewMore clinics in Marlborough
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