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Pulmonary Medicine - UMass Memorial Health logo

Pulmonary Medicine - UMass Memorial Health

Pulmonology • Marlborough, MA

What patients say

Patients praise

  • Some physicians are described as dedicated, knowledgeable, and having a good bedside manner
  • Appreciation for the nursing staff at the facility during crises

Common complaints

  • Long wait times at the hospital facility
  • Difficulties with office staff and administrative tasks, such as billing or follow-up calls
  • Mixed experiences with communication and care coordination

In patients' words

"Dr.Risk has always made time to address any medical concerns and questions. He is a brilliant doctor and very dedicated. The office staff is extremely helpful. He is very worth the wait."

— Healthgrades user review for Dr. Clifford Risk

"...than a dozen calls to the doctor' office and insurance companies to get the . Risk and s time for him to."

— Healthgrades user review for Dr. Clifford Risk

"Stay far away from the ER unless you're dying. Radiology sent me to the ER in a CYA move. Waited for 3 hrs and didn't see a single person taken back..."

— Yelp review for UMass Memorial-Marlborough Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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